Who is responsible
Puremelodytreluim Ltd is the controller for personal information it processes in connection with this website and its correspondence. Registered office: 27 Queen Square, Bristol BS1 4ND, United Kingdom. Company registration number: 14620837. Contact [email protected] for privacy questions or requests.
Website access and technical information
Delivering a web page involves processing connection information such as an IP address, requested resource, time of request and browser information. Hosting and security services may record this information to operate the site, diagnose faults and protect against abuse. Our basis for necessary operational processing is our legitimate interest in providing a functioning, secure information service.
The site's editorial pages and brief-builder script do not include advertising trackers, analytics libraries or third-party embeds. Images, styles and scripts are served as site resources. Following an external link takes you to a separate service with its own privacy practices.
The contact brief stays on your device
The brief builder processes your entries in the current browser page. It does not submit them to a server, place them in a URL or save them in localStorage. Copying places the generated text on your clipboard; downloading creates a text file on your device. Your browser, device or operating system may manage clipboard or download history independently.
Closing or refreshing the page can remove the working brief, although browsers may restore form values using their own features. If you choose to email the brief, that is a separate action through your email application and provider.
Email correspondence
If you email us, we receive your address, message, any name you provide and the attachments or other information you choose to send. We use these to consider and respond to your enquiry, manage editorial corrections and maintain relevant correspondence. Our usual basis is our legitimate interest in communicating with people who contact us; legal obligations may also require particular records.
Provide only information needed for the enquiry. Do not send passwords, special-category personal data or personal information about others unless necessary and lawful. We do not use an enquiry as permission to send unrelated marketing.
Recipients, retention and transfers
Service providers supporting hosting, security and email may process information on our behalf. Information may also be disclosed where legally required or necessary to establish, exercise or defend legal claims. We do not sell personal information.
We retain information only for as long as reasonably needed for its purpose, taking account of follow-up questions, security needs and legal obligations. Relevant correspondence may be kept while an issue remains active or a related claim can reasonably arise; unnecessary material should be deleted rather than retained indefinitely.
Where a service arrangement involves an international transfer, applicable data-protection requirements must be met, using an adequacy basis or appropriate safeguards where required. Contact us for information relevant to your particular correspondence.
Your rights and complaints
Subject to applicable law, you may request access, correction, erasure, restriction or portability of your personal information. You may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing. Rights are not absolute, and we may need proportionate information to verify a request.
You can raise concerns with us or complain to the Information Commissioner's Office, the UK data-protection regulator. Contacting us first is not a condition of your right to complain.
Storage and changes
See the cookie notice for browser-storage information. This notice may change when site functionality or legal requirements change. The notice published here describes the practices associated with this website; contact us if you need clarification about a specific interaction.